Warranty & Repair Policy

Welcome to our Warranty & Repair Policy page. This document outlines the terms and conditions related to warranties and repairs for the products and services offered by our network.

Warranty Coverage:
1. Network Services:
Our network services typically come with a service level agreement (SLA) that defines the terms, duration, and conditions of service. Refer to your specific service agreement for details on warranty coverage.
2. Physical Products:
Physical products associated with our network services may come with warranties provided by the manufacturer. Refer to the product's individual page or documentation for information on warranty coverage.
Warranty Duration:
1. Network Services:
The duration of warranty coverage for network services is outlined in your service agreement. Typically, network services are covered for the duration of the service contract.
2. Physical Products:
The duration of warranties for physical products varies and is specified by the manufacturer. Check the product documentation or contact our support team for information on the warranty period.
Warranty Claims:
1. Network Services:
If you experience issues with our network services during the warranty period, please contact our support team to initiate a warranty claim. Our team will work to resolve the issue in accordance with the terms of your service agreement.
2. Physical Products:
For warranty claims related to physical products, follow the instructions provided by the product manufacturer. In some cases, you may need to contact the manufacturer directly for warranty support.
Repair Policy:
1. Out-of-Warranty Repairs:
If your product is no longer covered by warranty and requires repair, you may contact our support team for assistance. Out-of-warranty repairs may be subject to fees and service charges.
2. Authorized Repair Centers:
For products covered by manufacturer warranties, repairs should be conducted by authorized repair centers. Contact our support team for information on authorized repair centers for specific products.