Terms and conditions

1. TERMS OF SERVICE

  1. Effective Date: 01/01/2025.
  2. Last Updated: 14/02/2025.

2. INTRODUCTION

These Terms of Servics are a binding agreement between HoffmanICT ("we", "us", or "our") and you (the "Subscriber" or "you") for the use of our Internet Service Provider (ISP) services. By accessing or using our Services, you agree to be bound by these Terms.
  1. Service refers to any service we provide, including but not limited to our internet access, email, and other value-added services.
  2. Content refers to any data, communication, information, or material transmitted or displayed via our Services.
  3. Intellectual Property refers to any and all trademarks, trade names, copyrights, patents, and other proprietary rights owned or used by us.

3. ACCEPTANCE OF TERMS

  1. By accessing or using our Services, you agree to these Terms, including any updates or modifications made from time to time. These Terms apply to all current and future Services, including any upgrades or new features added to our Services.

4. AGE REQUISITE

  1. You must be at least 18 years old to use our Services. If you are under 18, you must have a parent or guardian's permission and supervision to use our Services.

5. COMPUTER EQUIPMENT AND HARDWARE

  1. You are responsible for obtaining and maintaining computer equipment and hardware that are compatible with our Services and meet our minimum requirements.

6. SERVICE LEVELS

  1. We strive to provide the highest quality Services, but we make no guarantees about the speed, reliability, or availability of our Services. You acknowledge that our Services are subject to outages, maintenance, and other interruptions.

7. BANDWIDTH AND DATA USE

  1. You agree to use our Services only for lawful, non-infringing purposes and in a way that does not exceed the terms of this Agreement. You acknowledge that our Services are subject to bandwidth and data usage limits, and you agree to comply with these limits.

8. CONTENT

You agree not to upload, download, post, email, or otherwise transmit Content that:
  1. Is obscene, defamatory, threatening, harassing, or abusive
  2. Infringes on another's intellectual property or proprietary rights
  3. Is unlawful, libelous, or tortuous
  4. Contains malware, viruses, or other harmful code
  5. Violates any law, regulation, or industry standard

9. INDEMNIFICATION

  1. You agree to indemnify, defend, and hold us harmless against any claim, demand, or lawsuit arising from your use of our Services or your breach of these Terms.

10. WARRANTY DISCLAIMER

We disclaim all warranties, express or implied, including but not limited to:
  1. The accuracy or completeness of our Services
  2. The fitness for a particular purpose or suitability of our Services
  3. The non-infringement of our Services

11. LIMITATION OF LIABILITY

In no event shall we be liable for any special, consequential, incidental, or punitive damages, including but not limited to:
  1. Damages for loss of data, profits, or revenues
  2. Damages for business interruption or loss of use

12. PAYMENT TERMS

You agree to pay all fees and charges associated with our Services, including but not limited to:
  1. Setup fees
  2. Monthly subscription fees
  3. Late payment fees
  4. Activation Fees

13. TERMINATION

  1. We reserve the right to terminate or suspend your access to our Services at any time, for any reason, without notice or liability.

14. GOVERNING LAW

  1. These Terms shall be governed by and construed in accordance with the laws of South Africa.

15. DISPUTE RESOLUTION

  1. Any disputes, controversies, or claims arising out of or in connection with these Terms shall be resolved through binding arbitration, as further described in the ADR.

16. AMENDMENTS

  1. We reserve the right to update or modify these Terms at any time. Your continued use of our Services after the effective date of any changes constitutes your acceptance of those changes.

17. CONTACT US

  1. If you have questions or concerns about these Terms, please contact us at.
    Office Number : 0796099600
    Information : info@hoffmanict.co.za

18. ACKNOWLEDGMENT

  1. By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms.